By accessing, installing, or using this Arrow Tech Hub software (the “Software”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you may not use the Software. Continued use of the Software constitutes ongoing acceptance of these Terms.
SPC Business Services, LLC (DBA Arrow Technology Solutions) makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or availability of the Software. The Software is provided “as is” and “as available.”
SPC Business Services, LLC is not responsible for any errors, omissions, interruptions, defects, delays, or inaccuracies that may occur in the operation or output of the Software, including but not limited to time calculations, reporting, or data storage.
Users acknowledge and agree that SPC Business Services, LLC (DBA Arrow Technology Solutions) does not review, verify, validate, audit, approve, or confirm any time entries, punches, schedules, edits, adjustments, calculations, or other records entered into or generated by the Software.
The Software records employee time punches based on information entered into the system. Time punches are recorded to the exact second. For reporting and calculation purposes, hours may be rounded up to the nearest one-hundredth (0.01) of an hour. For example, a calculated total of 8.5312 hours may be rounded up to 8.54 hours. Users acknowledge and agree that rounding may result in minor differences between displayed calculated values and exact elapsed time calculations.
The Software is intended as a timekeeping and recordkeeping tool. While the Software captures employee punches, time entries, and related data, the Software does not automatically calculate, deduct, validate, monitor, enforce, or guarantee compliance regarding meal periods, rest breaks, unpaid breaks, premium pay, or other wage-and-hour requirements unless expressly configured otherwise in writing. Employers are solely responsible for determining, tracking, calculating, deducting, and administering meal breaks, rest breaks, and any other compensable or non-compensable time in accordance with applicable laws and company policies.
The Software may provide overtime calculation features intended to assist users with common overtime scenarios, including but not limited to hours worked in excess of eight (8) hours in a workday, forty (40) hours in a workweek, or other standard calculation methods configured within the Software. However, overtime laws and wage-and-hour requirements vary by jurisdiction, industry, employee classification, collective bargaining agreement, and other factors. Any overtime calculations generated by the Software are provided solely as a convenience to the user.
No Compliance Guarantee. SPC Business Services, LLC (DBA Arrow Technology Solutions) does not represent, warrant, certify, guarantee, or promise that the Software complies with, or assists users in complying with, any federal, state, provincial, local, municipal, international, industry-specific, union, or other employment, wage-and-hour, payroll, scheduling, meal period, rest period, overtime, recordkeeping, or labor law requirement. The Software is not legal, payroll, human resources, accounting, tax, or compliance software, and no output generated by the Software should be construed as legal, payroll, accounting, tax, human resources, or compliance advice.
At no time does SPC Business Services, LLC guarantee that any hours worked, overtime calculations, meal period calculations, premium pay calculations, payroll calculations, reports, alerts, settings, configurations, or other outputs generated by the Software are accurate, complete, compliant, or suitable for any particular purpose. Users and employers are solely responsible for independently reviewing and verifying all calculations and records prior to payroll processing, employee compensation, or any employment-related decision.
The Software may not support all jurisdiction-specific overtime requirements, premium pay requirements, meal and rest break requirements, prevailing wage rules, shift differential rules, union requirements, or other unique wage-and-hour obligations. Custom calculation rules, overtime formulas, and related configurations may be developed through a separate professional services engagement with SPC Business Services, LLC (DBA Arrow Technology Solutions) and may be subject to additional fees. The availability, implementation, purchase, or customization of any calculation rule, overtime formula, or compliance-related feature does not constitute a representation, warranty, certification, guarantee, or promise that the Software or its calculations comply with any applicable law, regulation, collective bargaining agreement, or legal requirement.
Employer Responsibility for Compliance. Employers are solely responsible for understanding, implementing, monitoring, and complying with all applicable federal, state, provincial, local, municipal, and international employment laws, wage-and-hour laws, payroll laws, overtime regulations, meal and rest break requirements, tax requirements, recordkeeping obligations, collective bargaining agreements, and any other legal obligations relating to employee compensation and timekeeping. Employers are solely responsible for remaining informed of changes in applicable laws and regulations and for ensuring that all calculations, records, payroll practices, and employee compensation are accurate and compliant.
The accuracy, completeness, legality, compliance, and appropriateness of all time entries, calculations, payroll information, reports, and related records remain the sole responsibility of the user and employer.
To the maximum extent permitted by law, SPC Business Services, LLC shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the use of, or inability to use, the Software, including but not limited to payroll errors, wage disputes, compliance penalties, or lost profits.
SPC Business Services, LLC reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting or continued use of the Software. Continued use of the Software following any changes constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SPC Business Services, LLC is organized, without regard to its conflict of laws principles.
SPC Business Services, LLC (DBA Arrow Technology Solutions, “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice explains how we handle information when you visit our website or contact us.
We do not collect, track, store, or sell personal information about visitors for marketing, analytics, or advertising purposes.
Specifically, we do not:
For security and operational purposes only, we may automatically receive limited technical information such as:
This information is used solely for:
This information is not used to identify individuals, is not retained longer than necessary, and is not shared with third parties.
The only personal information we collect is information you voluntarily submit through our contact form, which may include:
Information submitted through the contact form is used only for:
This information is not:
We retain contact form submissions only as long as reasonably necessary to respond to your inquiry or comply with legal obligations. Security‑related technical data is retained only for short‑term operational needs.
We take reasonable administrative, technical, and organizational measures to protect the information we receive against unauthorized access, disclosure, or misuse.
Depending on your location, you may have rights under applicable data protection laws, including the right to:
You may exercise these rights by contacting us using the information below.
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Notice from time to time. Any changes will be effective immediately upon posting the revised notice on this page.
If you have questions about this Privacy Notice or how your information is handled, you may contact us at:
SPC Business Services, LLC
info@arrowtechhub.com
323.488.8801